- Masterclass
The Care Conundrum
Here, we will take you through the different stages of care and share real-life client stories so you can see how this works in practice.
We triumphed at the North East Cheshire Business awards recently, picking up the prize for ‘Excellence in Customer Service’ – an award recognising exceptional customer service, which is central to our ethos.
We triumphed at the North East Cheshire Business awards recently, picking up the prize for ‘Excellence in Customer Service’ – an award recognising exceptional customer service, which is central to our ethos.
The annual awards ceremony, held at The Mere in Knutsford, celebrates the achievements of businesses across North East Cheshire.
Speaking about the award win Debbie Jukes, partner at Equilibrium, said:
To be recognised as a firm which offers excellence in customer service is absolutely fantastic. We pride ourselves on the fact that we have always placed outstanding customer service at the centre of our business. When dealing with clients who entrust us to help manage their finances, it’s absolutely essential.
When looking at how we work with our clients we’re guided by three key principles: to make a positive difference, to help provide future financial confidence and that life should be enjoyed. Keeping these aims in mind helps ensure we meet the requirements of our clients and provide a service which is personalised and of real value to them.
We also came second place in the Best Use of Social Media category, why not visit our Facebook and Twitter pages to see what we’ve been up to.
